Legal
Privacy
This summary describes typical data practices for the VidForge AI service. It is not legal advice. For questions, contact support@eactivenet.com.
What we collect
Account details you provide (name, email, password hash), billing identifiers from Stripe, usage data needed to run jobs (prompts, model selections, job status), and technical logs required to operate the service.
How we use data
To authenticate you, process video generations through third-party AI providers you invoke, manage subscriptions and credits, send transactional email when configured, and secure the platform.
Third parties
Providers such as Neon (database), Stripe (payments), Replicate, AIML, and OpenAI process data according to their own policies when you use features that call them.
Retention
Records follow operational needs, billing requirements, and abuse prevention. You may request account assistance via the support address above.